The EEG Tech/Assistant works under the direct supervision of the Sleep & Neurodiagnostic Center Director and Lead Technologist to provide comprehensive evaluation and treatment of neurologic disorders. This may involve electroencephalography, diagnostic and therapeutic services, or patient care and education. The EEG Tech/Assistant answers phone lines, for all Sleep and EEG centers, in a timely manner while exemplifying excellent customer service and marketing skills. The EEG Tech/Assistant schedules appointments for the Sleep and EEG Centers, including Satellite centers, entering information into Meditech and other scheduling programs. Part of the duties include obtaining physician orders and patient insurance information ensuring that they have been completed properly or working with the physician’s office to obtain the proper information. He/she prepares patient charts and scans or faxes appropriate paperwork to each sleep or EEG center. The EEG Tech/Assistant coordinates the efforts of volunteers and other support staff for complete and efficient functioning of office. Greets all patients in a courteous and professional manner, and provides appropriate information or directs the individual to the proper source. The EEG Tech/Assistant abides by hospital and department policies and procedures as outlined in personnel, hospital and administrative manuals on issues of fire, safety, infection control, codes and, confidentiality. The EEG Tech/Assistant prepares charts and transfers sleep and EEG studies to sleep and EEG staff physicians for interpretation. After the physicians have completed reading the studies, he/she processes the sleep and EEG studies and interpretations which include documenting in patient logbooks, and faxing and scanning information. Responsibilities include patient education of CPAP machine, masks, and equipment along with proper cleaning, replacement, and compliance and keeping in contact with patient, sleep specialist or PCP, and insurance for compliance approval. The EEG Tech/Assistant also works with the automated messaging system. This summary is intended to be a general description of the work performed by the person in this position and is not intended as a complete list of responsibilities, duties and skills.